Where do you ship?
We currently ship to:
- United States
- United Kingdom
- Canada
- Australia
We're continuously expanding to serve more countries.
Do you offer free shipping?
Yes! We offer FREE shipping on all orders to the United States, United Kingdom, Canada, and Australia.
There are no additional shipping charges at checkout unless otherwise stated.
How long does delivery take?
Orders are typically delivered within 10–15 business days after they have been processed and shipped.
Please note that customs clearance or courier delays may occasionally extend delivery times.
How long does it take to process my order?
Orders are usually processed within 1–3 business days before being shipped.
You'll receive a confirmation email with tracking details once your order is on its way.
Can I track my order?
Yes.
Once your order has been shipped, we'll email you a tracking number so you can monitor your delivery.
Please allow up to 48 hours for tracking information to become active.
Do you accept returns?
Due to the international nature of our business, we do not accept returns for:
- Incorrect size selection
- Change of mind
- Personal preference
However, if you receive a damaged, defective, or incorrect item, we'll gladly send a free replacement.
What happens if my package is lost?
If your package is confirmed as lost in transit by the shipping carrier, we'll offer either:
- A replacement order, or
- A full refund
Will I have to pay customs duties or import taxes?
Depending on your country's regulations, customs duties, import taxes, or VAT may apply.
These charges are determined by your local customs authority and are the responsibility of the customer.
Are your products authentic Indian ethnic wear?
Yes.
Our collections feature carefully curated Indian ethnic wear inspired by timeless traditions, craftsmanship, and contemporary elegance.
How do I choose the right size?
Each product includes sizing information whenever applicable.
We recommend reviewing the size guide before placing your order. If you need assistance, our support team is happy to help.
Can I cancel my order?
Orders may be cancelled within 12 hours of purchase.
Once an order has entered processing, cancellations are no longer possible.
Is my payment secure?
Absolutely.
We use secure, encrypted payment processing to help protect your personal and payment information during checkout.
How can I contact Vaystra?
We're always happy to help.
📧 Email: info@vaystra.com
Our support team typically responds within 24–48 business hours.
Why shop with Vaystra?
- ✨ Premium Indian ethnic wear
- 🌍 Free worldwide shipping
- 🔒 Secure checkout
- 💎 Curated collections
- ❤️ Dedicated customer support